Approval Ratings
Posted By: Dr. Frugal in Politics on 12/19/2007 at 06:34:47
Let's say you're at work and you get a call from one of your clients. They are very unhappy with the fact you sent them a particular contractor for their project. You ask them to fill out an informal survey and they give him an overall score of 22%. "Wow", you think. "I know this guy. He's an office favorite. We all love him and know how hard he works...and *I* hired him". You decide to pull him off the site and send him to work for another client who reports the same problems. Do you fire him? Keep moving him around? You know he's smart and should be more than capable of doing the (reasonably simple) job but he's just not getting it done at all.
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